Website Comments From Business Owners
Love You Guys!!! – “You know … I was thinking this morning … redoing my website feels like a television home makeover! You came in with your website “home makeover crew” and got to work. You kept the good “bones of the existing structure, knocked out a few unsupporting walls, tossed all the outdated and unnecessary clutter, rearranged the furniture, updated the appliances, gave everything a fresh coat of paint, a few new pieces of art … and even oiled the hinges so the door swings open easily! LOVE YOU GUYS!!!”
The Upgrades Are Working – “Looks good. Great news, I have already had 2 new reservations (3 rooms) from the new site.” Calif. Innkeeper (We only made a few fixes and the innkeeper felt like it was a new website.)
– Many thanks again, Jan
Wish I Would Have Done This Years Ago – “We worked together so well and made my website reflect the image I hoped for. I wish I had done this years earlier!”
– California
Best Stimulus Plan – “You’re the best and ONLY stimulus plan we have right now!!! 🙂
Beautiful Website Is Almost Done! – “Thanks, Diane! It looks so beautiful, I think we’re almost there!”
– (Cape Cod innkeeper about website in progress.)
Pleased With SEO Work “I was really, really pleased with the SEO work you did on our website a couple months ago. I attribute more action on our website to your work.”
– Eric, owner
My Son the Computer Guy Thinks It’s Great – “Thank you to your team. Even my son, the computer guy, said ‘It’s great!!’
– Washington
God I love you! “ Do you treat everyone like this or do you just feel sorry for me?”
– Penn. Innkeeper
Getting Many Reservations – “I don’t know if it is Covid or my brand new website but I’m getting so many reservations. Thank you. You are the best!”
– Kathy, owner
From the Bottom of My Heart – “I just wanted to thank you from the bottom of my heart for all the hard work and attention in getting our site back up and running. Thank the programmers and David too.”
– NY innkeeper/owner
Website Doctor – “Diane, you are my webmaster doctor! Thanks.”
– Kelly (owner) Wisconsin inn.
Everyone Said They Would Work With You Again – “The reason I chose I Love Inns for our new website was because every single person I spoke with said they’d work with you again in a heartbeat.”
– Americus Garden Inn, Susan, owner
Pleased With SEO Work “I was really, really pleased with the SEO work you did on our website a couple months ago. I attribute more action on our website to your work.”
– Eric, owner
Fans – “I REALLY appreciated your sympathetic and concerned ear earlier- We are such big fans of yours.”
– Penn. innkeeper
Building Website Was a Pleasure & Delight “Thanks! You guys really are the best! I can tell you that this daunting process has been such a pleasure and delight because of you, your team, and I LOVE INNS.”
– Marianna, NY Inn
Your Team is Fantastic – “Good morning, Diane! Wow! I LOVE INNS! You and your team really are FANTASTIC and I am singing your praises to all my colleagues!”
– Marianna, owner NY inn.
Switching To Your 10-Hour-Fix It Program – “I’ve been paying more than $4000 a year for hosting combined with reports that I don’t even use. I’m switching to your 10-Hour Fix-It program to take care of broken links and updates.”
Build Me Another Website For My Other Business – “We love our new website. Would you build a new website for another business we own?”
– New York innkeeper
Most Cost Effective – “We shopped around all the major inn web developers and discovered your services are the most cost effective by far.”
Incredible Job – “Thank you, Diane! You and your team did an incredible job! It looks beautiful! Please pass on my many thanks to your staff for all of the work to create our new website!”
– Amy, MA inn
Build Us An Online Ordering System – “We are now offering ‘order online’ service for our inn’s restaurant. Please change our website to match our new business initiative and build our online ordering system.”
– Inn with restaurant
Please Spruce Up Our Website – We are selling. The business has changed and it is time to move on. I’ve lived in this property for 50 years and I’m just not doing the property justice anymore. (Technology has taken over)
– Colorado innkeeper
Love the Changes – “Love the changes you made for us on our website.”
– Jeannie, owner
It’s Fabulous – “I received an advertisement about horseback riding and saw the most beautiful website and when I looked, I saw that you had built it. It was fabulous. (Vermont Icelandic Horse Farm) You are on our radar to build our new site when this virus is over.”
– Lisa, owner Vermont innkeeper
Great Advice – Saved So Much Money! – “I originally spent thousands on a photographer. When it came time to get new photos, I found a local real estate agent who did a great job at a really reasonable price (8 bedrooms for $400). He also included a room sketch for each room which shows layout and dimensions. Great advice you gave about this – saved us a lot of $$.”
– Mass. innkeeper.
Great Experience Working With iLoveInns – “You folks have been great to work with. We recommend you to everyone.”
A Pleasant Experience – “This whole experience has been so positive and so different from my last website building experience. It has been so pleasant.”
– Dorothy, owner, Valley Springs Farm
Booking All the Time “Thanks to our wonderful new website, we are booking all the time!!”
– https://thecanyonvilla.com/
Selling & Need a New Website – “We need this new website so we can sell our B&B sooner.”
Comments About Our Fix-It Solution for Websites
Love the POP-UP -“Thank you for helping us figure out how to make our Winter/Spring special more obvious and faster to find on our website. I love the POP-UP you thought of. Can you help me add more?”
– Penn. Innkeeper
We are paying $750 a month to Vizlly – We are supposedly getting a full marketing package and they handle our SEO and all updates. But – we have no access to the site. We are ranking well on Google but we are now looking for a B&B expert.
I’m Going to Focus Now On My Website – “I’m staying focused and moving forward with my plans to rebrand and market my inn. I’ll make changes to my website and get it done now. I’m not going to let this stop me. I’ve lost $8000 in 48 hrs due to cancelled reservations. I’m staying calm and will ride this out like I did with the 2007 recession…..
– Arizona innkeeper
We’ve Got to Depend On Our Own Websites to Combat Airbnbs – “As you well know, the challenge today for all B&B operators/owners is how to differentiate our product from Air BnB’s that have flooded our markets and taken market share because of their gross misuse of the term BnB. We really must depend on our own websites to communicate and attract guests to our very distinct Bed and Breakfast products “
“Getting a new website made this the best year ever!”
– New York
Our Webmaster Won’t Listen – We only want to do a couple weddings a year but our webmaster said we need five pages on weddings. They wouldn’t listen. They said there is a “wedding factory” down the road. We want weddings but only a couple a year. What we wanted in that section (but never got) were other events we can and should be hosting: Anniversary parties, corporate meetings and retreats, birthday celebrations, etc. i want a webmaster who will listen. Send me a proposal.
Paying a monthly fee but can’t get any service – We’ve been paying for website maintenance and were supposed to have it made secure because we are paying for an SSL certificate every year. But the site is not secure. The company was also supposed to handle our SEO. and ADA compliance.
Here’s what the company said,, “You are too small to help. We don’t do SEO anymore.” They won’t give access so we can’t hire others to fix the problem.
Make Me A CoronaVirus Pop Up – “We want you to do a popup on our website to talk about the Corona Virus. BTW, I had to cancel my trip to Japan.”
– Teri, owner WI inn
Check Out My Current Website – ” ___________ has zero creativity. They just do what you tell them to do but if I don’t know what to do, how does that help me? I could never have had this hour conversation we just had with them! I couldn’t talk to them about my marketing plan, my city and my goals. That’s why I’m coming to you. I admire your honesty and creativity.”
– Gordon, owner
Thanks For Helping Us – “You are the task master! Thanks for helping us move forward.”
– Kent, Business Development Manager (Working on an innkeeper’s other business in e commerce.) NJ
Outdated Proposal – “I received a proposal from another vendor who recommended a stand alone mobile application. I knew that wasn’t the right approach by reading your newsletter and talking to you.”
– Southern inn
Can’t Make Changes – ______ web company has “zero customer service and I find their templates and the inability to make changes” unacceptable.
– Mass. innkeeper
“The life I touch for good will touch another life, and that in turn another, until who knows where the trembling stops or in what far place my touch will be felt.”
— Dallas Willard
